Privacy Policy

1. Who We Are

This Privacy Policy explains how La Vitrine Bar & Kitchen ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or make a reservation request. We are committed to handling your data in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Data controller: La Vitrine Bar & Kitchen, 2014 Queen St E, Toronto, ON M4L 1J3, Canada. Contact: info@lavitrinebar.com.

2. What Data We Collect

When you use our reservation form, we may collect:

• Your name, email address, and phone number
• Reservation details — date, time, party size, and any special requests or dietary information you provide
• Technical data such as IP address, browser type, and device information, gathered automatically when you browse the Site

3. How We Use Your Data

We use your personal data to:

• Process and confirm reservation requests
• Communicate with you about your booking, including changes or cancellations
• Respond to enquiries sent via email
• Improve the performance and security of our Site
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data on the basis of: performance of a contract (fulfilling your reservation), legitimate interests (operating and improving our Site and service), and, where applicable, your consent (for example, optional marketing communications).

5. Sharing Your Data

We do not sell your personal data. We may share limited data with trusted third-party service providers who help us operate the Site or process reservations (for example, hosting providers or booking-management tools), and only to the extent necessary for them to provide that service.

6. Cookies

Our Site uses a limited number of cookies to support core functionality. Full details are set out in our Cookie Policy.

7. Data Retention

We retain reservation data for as long as necessary to fulfil your booking and for a reasonable period afterwards for record-keeping purposes.

8. Your Rights

Under PIPEDA, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at info@lavitrinebar.com. You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC).

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at info@lavitrinebar.com.